How can we help you?
Get the support you need for Auto AI. Find answers to common questions, contact our team, or access helpful resources.
🤝 General Support
Get Help
Need help with your Auto AI app? Get assistance with setup, features, or troubleshooting.
Contact Support💳 Billing & Subscriptions
Subscription Support
Questions about your subscription, billing, or account management? We're here to help.
Billing Support🔧 Technical Issues
Technical Help
Experiencing app crashes, login problems, or other technical difficulties?
Get Technical Help💡 Feature Requests
🚗 Vehicle Specific Help
Vehicle Support
Need help with your specific vehicle's manual or maintenance information?
Vehicle Help🤝 Business Partnerships
Business Contact
Interested in partnering with Auto AI or integrating our services?
Contact BusinessFrequently Asked Questions
How do I add my vehicle to Auto AI?
To add your vehicle, open the Auto AI app and navigate to the onboarding flow. You'll be guided through selecting your vehicle's make, model, and year. The app will then customize all recommendations and advice specifically for your vehicle.
What if my vehicle manual isn't available?
Auto AI has manuals for over 900 vehicles. If your specific vehicle isn't available, the app will use the closest match and provide general automotive advice. You can also contact our vehicle support team to request manual addition.
How does the AI chat assistant work?
Our AI assistant is trained on automotive expertise and your specific vehicle manual. It can answer questions about maintenance, troubleshooting, repairs, and general car care. The AI learns from your interactions to provide increasingly personalized advice.
What subscription plans are available?
Auto AI offers flexible subscription plans including monthly and annual options. All plans include unlimited AI chat, full manual access, personalized maintenance reminders, and premium features. Check the app for current pricing in your region.
Can I use Auto AI offline?
Some features of Auto AI work offline, including previously downloaded manual sections and cached chat history. However, the AI assistant requires an internet connection for real-time responses and accessing the latest automotive information.
How do I cancel my subscription?
You can manage your subscription through your device's subscription settings (App Store for iOS, Google Play for Android). Alternatively, contact our billing support team for assistance with subscription changes or cancellations.
Is my vehicle data secure?
Yes, Auto AI takes privacy seriously. Your vehicle information and chat history are encrypted and stored securely. We never share your personal data with third parties. Read our Privacy Policy for complete details on data protection.
How accurate is the maintenance advice?
Our AI provides advice based on official vehicle manuals and automotive best practices. However, always consult with a qualified mechanic for complex issues or safety-critical problems. Auto AI is designed to supplement, not replace, professional automotive care.
Get in Touch
Multiple ways to reach our support team for assistance.
💬 In-App Chat
Use the Auto AI app to chat directly with our AI assistant for immediate help and guidance.
📱 App Store Reviews
Leave feedback and reviews on the App Store to help us improve the app experience.
Response Times
- General Support: Within 24 hours
- Technical Issues: Within 12 hours
- Billing Questions: Within 6 hours
- Critical Issues: Within 2 hours